NORNOV

Nornov Dialer

Automate your calls.
Increase your sales.

WebRTC

Our dialer is compatible with the latest verions of Asterisk PBX, and, with help of PJSIP module, gives ability to integrate it with WebRTC, and other SIP clients.

VoIP Providers

You can use any number of VoIP providers and distribute your calls across them based on you needs.

Automatic greetings

No need for agents to spend their time on greetings. Simply record the message and it will be played during connection with th agent.

transfers

Ability to transfer a call to another agent
or phone number

monitoring

Manager can be added to a call with ability to whisper only for the agent

AMD

Using our custom answering machine detection system you will increase performance of your agents

Templates

Using configuration templates you can easily add new agents to the system

Events

Catch call events and attach them to triggers in you CRM or other systems

Containers

Dialer and other modules of the system can be run in your Docker or Kubernetes clusters

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Answering
Machines

Reveal voicemails.
Filter prerecorded messages.
Connect agents with humans.

Efficiency

Our system is more accurate comparing with modules which use only volume level and voice duration analysis.

Intelligence

Excluding background noises, analysing utterances using our own set of trained Machine Learning models we maximise probability of correct identification of an answering machine.

Enhancement

To get more accurate system we are continuously train our system with new datasets.

Compatible with Asterisk

Compatible with Asterisk PBX using EAGI with ability to run locally

Machine Learning

Analysis is performed using own trained system for speech recognition

Speed

Average call time for analysis 3.2 seconds

Flexibility

Customization using module parameters